ServiceNow Certified System Administration 2025 – 400 Free Practice Questions to Pass the Exam

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In ServiceNow, where would you go to change the banner and colors?

System Settings

The correct choice is System Settings. Within ServiceNow, the System Settings module is where administrators can make global changes to the platform's appearance, including modifying the banner and colors. This module allows settings that affect the entire instance, ensuring a consistent look and feel across all applications and user interfaces.

Import Set is used for loading and transforming data from external sources into ServiceNow and is not related to visual customization. User Preferences is focused on individual user settings, such as notification preferences and personal workspace layouts, rather than overarching system branding. Service Portal is specifically for configuring the user experience for portal users, which may include theming but does not cover the overall banner and color settings in the system.

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Import Set

User Preferences

Service Portal

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