ServiceNow Certified System Administration 2025 – 400 Free Practice Questions to Pass the Exam

The ServiceNow Certified System Administration Exam is a prerequisite for anyone looking to establish themselves as a proficient ServiceNow administrator. This exam evaluates a candidate's ability to navigate and manage the ServiceNow environment effectively, ensuring they have the necessary skills to implement essential business processes within the platform.

The importance of this certification cannot be overstated, as it demonstrates your ability to leverage ServiceNow for optimal organizational efficiency. Whether you're looking to advance in your current job, transition into IT service management (ITSM), or secure a new position, passing the ServiceNow Certified System Administration Exam is a crucial step.

Exam Format

Understanding the exam format is vital to your success. The ServiceNow Certified System Administration Exam consists mainly of multiple-choice questions. Here’s a breakdown of what you can expect:

• Exam Length: 3 hours
• Number of Questions: 60 questions
• Passing Score: 70% (42 correct answers out of 60)
• Question Types: Multiple-choice, scenario-based questions
• Delivery: The exam is taken online and is proctored to ensure fairness and security.

It covers various topics that are critical to the functionalities and administration of the ServiceNow platform, such as:

• User Interface and Navigation
• System Configuration
• Database Management
• Service Catalog and Request Management
• Workflow and Process Management
• Security Administration

Proper preparation for the ServiceNow Certified System Administration Exam will significantly increase your chances of passing.

Exam Content Breakdown

It’s essential to familiarize yourself with the core areas that the exam will cover. Here's a brief overview of some key topics you should master:

1. User Interface and Navigation: Understand how to navigate the ServiceNow platform, including forms, lists, and the navigation pane.
2. Core Concepts of ServiceNow: Become well-versed in tables, records, and the application file structure.
3. User and Role Management: Learn how to manage user records, roles, and access controls effectively.
4. Application and Module Configuration: Understand how to configure specific applications and modules within ServiceNow.
5. Service Catalog: Gather knowledge on creating and maintaining a service catalog, including requests and fulfillment workflows.
6. Workflow Editor: Familiarize yourself with building and managing workflows for seamless process automation.
7. Security and Access Management: Grasp the importance of security controls and data access in the ServiceNow platform.

Tips for Preparing for the Exam

Preparation is key for the ServiceNow Certified System Administration Exam. Here are some practical tips that will help increase your chances of success:

• Thoroughly Study the Official Documentation: ServiceNow offers comprehensive documentation online. Familiarizing yourself with this resource is critical as it provides detailed explanations of various functionalities.
• Utilize Practice Exams: Engaging with practice questions and quizzes is an effective way to test your knowledge. These resources mirror the style and format of the actual exam, giving you a sense of what to expect on test day.
• Join Community Forums: Engage with forums and groups focused on ServiceNow certification. Peer support can provide valuable insights and tips for studying.
• Take a Training Course: Consider enrolling in a ServiceNow administration course, whether online or in-person. Many courses provide hands-on labs and simulations to reinforce learning.
• Schedule Regular Study Time: Develop a study schedule that allows for consistent review of material, helping you retain information more effectively.
• Identify Weaknesses: After taking practice tests, identify areas where you need improvement and dedicate additional study time to those topics.
• Time Management During the Exam: Remember to pace yourself during the exam. With 60 questions to answer in 3 hours, ensure you allocate your time wisely to provide thoughtful responses to each question.

Preparation is an ongoing process, and using the right resources is crucial to your passing the ServiceNow Certified System Administration Exam.

Equip yourself with the knowledge and skills needed to excel in the exam and solidify your career in IT service management. This certification not only enhances your professional profile but also opens doors to new opportunities in the increasingly competitive IT landscape. Proficiency in ServiceNow can set you apart as a sought-after candidate, capable of improving organizational workflows and processes in any technology-driven workplace.

Meanwhile, practice makes perfect, and preparing with our resources will give you an edge. You'll be well on your way to becoming a certified ServiceNow System Administrator, ready to tackle the challenges and demands of today's IT landscape.